We're here to provide the best customer experience possible! Please do not hesitate to reach out to us for any reason. A couple tips on how to help us, help you: double-check your email spelling, use the original email associated with your account, and always check your spam folder. If you wish to cancel your account, responses may take up to 1 business day. For faster service, contact Epoch or Rocketgate, our credit card processors, directly. Their contact information can be found on our homepage for your convenience!