For any additional questions that were not answered here, please contact our support team via email through this link.
Author: Admin
how can i get a refund?
Refunds are issued on a case by case basis. Please contact our support team via email through this link or via phone at (213) 282-7381 to discuss a refund.
I signed up for a trial, but was charged full price.
All trials rebill after the trial period has ended. For example, if you signed up for a 2 day trial, recurring billing will begin after the 2 days.
How can I verify that my membership was canceled?
Once your account has been canceled, you’ll receive an email confirmation from your biller. Please be sure to check your spam folder as well.
Why Is My Account Blocked and How Do I Unblock It?
Accounts may be temporarily blocked if our systems are alerted to unusual behavior such as multiple login attempts with incorrect information or multiple IP addresses/countries accessing the account in a short amount of time. While we understand that these blocks may be inconvenient, they are in place for the protection of you and your account.
To have the temporary block removed from your account, please contact support via email through this link.
didn’t answer your question?
For any additional questions that were not answered here, please contact our support team via email through this link or via phone at (213) 282-738